Your appreciation of LV= Broker has continued to shine through this summer. From 18 – 22 June we carried out a telephone survey across Personal Lines, Commercial Package and Commercial Motor to find out what you think of our service…. Read More ›
We’ve achieved the prestigious ServiceMark accreditation from the Institute of Customer Service. Following a rigorous process, which has involved a number of our brokers, we achieved an overall customer satisfaction score of 83.9 earning a score significantly higher than the… Read More ›
We know how important it is for you to win new business – some of which can involve a long tender process! We’re here to help – after all it’s the claims process which is the moment of truth for… Read More ›
We sponsored a story for Insurance Age called “In-depth – technology: Driving up costs this week.” posted by Sam Barrett. This takes a closer look at driver assistance systems. Click here to have a look.
As part of our strategic partnership with Allianz, originally announced on 4 August 2017, we outlined plans to transfer our respective personal and commercial portfolios. Allianz’s Personal Home and Motor portfolios will transfer to LV= GI, the joint venture 49%… Read More ›
After launching our 5 new LV=Broker Clear products in May, we wanted to highlight the broker who sold the 100th policy. We felt that they are a part of history and deserved to be rewarded with the largest tube of… Read More ›
It’s that time of year! New vans will be hitting the road next month with the latest registration number plates and need to be insured. Our Defaqto 5 Star rated van insurance product is here to ‘steer‘ your customers the right way. Here… Read More ›
We’re delighted to announce that we’ve launched two new websites for your customers: http://www.LVbroker.co.uk/customers and a new look http://www.LV.com/commercial! We wanted to make it easier for your personal lines customers to find all the information they needed, so we merged… Read More ›
Your appreciation of LV= Broker has continued to shine through this summer. From 18 – 22 June we carried out a telephone survey across Personal Lines, Commercial Package and Commercial Motor to find out what you think of our service…. Read More ›
We’ve recently seen a huge increase in incidents of Self-Drive Hire / Rental Vehicles being targeted by fraudsters who take out short term hire vehicles and return them with damage. To avoid raising suspicion theHire / Rental companies are told the incident… Read More ›
After launching our 5 new LV=Broker Clear products in May, we felt that the broker who sold the very first policy is a part of history and deserves to be rewarded with the largest tube of jelly beans we could… Read More ›
We’re showing our support for National Ride to Work Week from Monday 18 June. For your bike customers who’d like to ride their bike to work between 18 – 24 June, we’ll extend their SDP use (exc. commuting) to include… Read More ›
Your appreciation of LV= Broker has continued to ‘blossom’ this spring. From 3-11 April we carried out a telephone survey across Personal Lines, Commercial Package and Commercial Motor to find out what you think of our service. We’re dedicated to… Read More ›
On 1 May 2018 we powered up our products with the launch of five new products designed with you and your customers in mind: LV= Broker Clear Car LV= Broker Clear Van LV= Broker Clear Home Essentials LV= Broker Clear Home Advance… Read More ›
We’ve just launched our new Claims Dashboard functionality on the LV= Broker Portal! It includes all new claims updates from today, and will be populated with previous claim updates over the next week. This will make managing open and closed claims a ‘breeze‘ this spring for your company…. Read More ›
