Triple award win for LV= Broker

 BIA Customer Care  BIA Technology  IMPRA

Over the last few months our teams have had every reason to celebrate – scooping three industry awards.

The British Insurance Awards recognise the best in British insurance and are an unrivalled badge of excellence for the insurance sector, raising standards by showcasing top class performance and innovation.

Customer BIAThe Customer Care Award This reflects the culture we have developed at LV=, our customer satisfaction scores, our financial results and employee engagement.  Our unique and market-leading approach has also led us to be named Most Recommended Insurer by YouGov, Top Insurer for Customer Satisfaction (2015 UKCSI Index) and voted Brokers’ Insurer of the Year.

Technology BIAThe Technology Award combined our Broker Portal & Gateway for Fleet developments which have transformed the way in which we do business with you. The results have led to operational efficiencies and cost savings for all of us, speed to market, access to new markets and strong commercial results.


Marketing Winner


The Insurance Marketing and PR Awards, sponsored by Post Magazine & Insurance Age, reward the people and teams that provide the zest, juice and fresh thinking that keep their businesses and brands firmly connected with their customers, and at the forefront of the markets they serve. In short, it’s about recognising the ‘Brains behind the Brands’.  Our marketing team walked away with Insurance Marketing and PR ‘Team of the Year’ Award.


Here’s what the judges had to say when announcing the award:

“The team were chosen for their commitment to consistently delivering the ‘wow’, positioning themselves as an insurer who is easy to do business with and who differentiates itself by humanising insurance.”

Hot of the press we’ve also been shortlisted for 3 Insurance Times Awards:

  • Personal Lines Insurer of the Year
  • Training, Excellence & Impact – Insurer award
  • Customer Champion of the Year – Insurer

The winner of the ‘Personal Lines Insurer of the Year’ award is decided by you and voting is now open.  The fact this award is decided by our brokers, naturally we’d be thrilled to win.

To cast your vote, please click here.  We’re keeping everything crossed.

Voting closes 2 October and the winners will be announced on the night.


Categories: Commercial Lines, Personal Lines

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