It was only a few weeks ago the insurance world learnt that Mike Crane will be leading LV= Broker into 2016.
We managed to catch up with Mike first and asked the million dollar question….what’s going to change?
The answer was ‘not much’. Having been part of LV= Broker from the beginning, he has already played a pivotal role in shaping the business strategy and the way we work with you, so he quite likes it as it is.
Here’s some of the other things he told us:
“…I like the direction the business is going in and, more importantly, the culture within it that makes it work. When we went about setting up LV= Broker we knew that it wasn’t good enough simply to have good products or a good service. We needed to have great products, great service and great relationships with our brokers.
We are fortunate our business doesn’t need to be transformed so there will be no revolution or funky new strategy but a relentless focus to do things better, deliver for our broker partners and free our own teams to be the best they can be.”