We’ve got a brand new claims system and over the last 12 months we’ve been migrating our policies over from the old system to the new one.
The change means we have new telephone numbers too – so it’s time to update your speed dial.
From today if you have a claim number that starts with 330 please dial 0800 032 1625. If your claim number starts with either ‘8000 or 9000’ then please dial 0800 032 3102. The new system and associated telephone numbers mean your call will be directed to the correct team and ensure we provide you with an efficient and timely service.