As part of our commitment to be easy to do business with and to strengthen our digital offering to you, we’ve enhanced our online package business platform, Gateway!
We’ve introduced a new renewals dashboard which gives you the ability to complete all renewals. You can also use Gateway to amend the policy – giving you control of all your package business.
To support these enhancements we’ve changed our operating structure – here’s a reminder of the new teams and the numbers you need:
- Our new Gateway team can be reached on 0800 678 3038
- A new team for Property Owners business, with 20 or more properties, will be available on 0800 032 9351
- A new Online Platforms team for package business placed via other systems like Acturis (EasyTrade) can be contacted on 0800 678 3285
The new structure and teams mean you can access the right people and get the support you need when trading with us online. The teams are available on the new numbers above Monday to Friday from 09:00-17:00.
Categories: Commercial Lines