We wanted to make it easier for your personal lines customers to find all the information they needed, so we merged abcinsurance.co.uk, highway-insurance.co.uk and lvbroker.co.uk/clear to create the new website LVbroker.co.uk/customers. Now your customers can find all the information they need, all on the one website!
Furthermore, we’ve taken this opportunity to also revamp the commercial lines website LV.com/commercial to give it a new look and feel and to improve navigation for your customers. It’s much better, we’re sure you’d agree!
We believe in making you and your customers’ interactions with LV= Broker as seamless as possible, whether they are digital, face to face or over the phone. This is why we’ve focused our new website designs on creating a great user experience, to make sure they not only look great… but that they’re also great to use.
So What’s New?
Here’s why we think your customers will love these new websites:
- All personal lines products are now on one website (not 3!)
- Easier to navigate
- More intuitive design – sliders which reveal more information
- Our sites now work even better across multiple digital devices
- We’ve made sure our pages are more conversational, understanding and straight–talking
- Policy documents are available at the click of a button and are easier to locate
Mike Crane, Managing Director, LV= Broker said “These two new websites look great, much more modern, and clear and simple to use. We’re committed to constantly reviewing and improving the service we deliver to brokers and their customers, so that you consider us your ‘Go To’ insurer. We hope that your customers will appreciate the changes that we’ve made and will find the new websites a pleasure to use.”
Categories: Personal Lines