LV= Broker have sprung into action for Whaley Bridge…

As you may have already heard, the town of Whaley Bridge in Derbyshire was evacuated yesterday due to increased risk of flooding following the collapse of a dam wall. We have made sure that all flood claims will be ring-fenced within the technical team and are being triaged by our Tech controllers to ensure accurate reserving.

We also completed a postcode search of the entire area across all channels and are proactively calling all policyholders in the affected and surrounding areas to offer our support and assistance. We will be monitoring the situation as it develops, but rest assured we have all hands on deck to assist your affected customers.


A reminder of our Claims contact lines:

Clear Home (Essentials, Advance & Complete)
Claims Reporting Tel: 0800 681 6367
Domestic Emergency Tel: 0800 633 5423

Categories: Commercial Lines, Personal Lines

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