An old scam has shown its face again. In a recent sample check of 46 suspected induced accidents received in the last 12 months, our Commercial Claims Crime Prevention team has identified London, Birmingham and the North West as being… Read More ›
Personal Lines
Blood is thicker than insurance
We recently began providing a green heart experience through our new Blood Bike scheme available through our broker partner Adrian Flux. About the scheme Our new Highway Blood Bike scheme which supports Blood Bike volunteers will cover bikes up to the value… Read More ›
5 common DIY disasters to avoid this bank holiday
Before you lift a hammer, power up a drill or buckle up your tool belt–check that your home insurance policy is up to date and will cover you for any accidental damage caused by a DIY disaster. Bank Holidays are… Read More ›
5 checks before your Bank Holiday road trip
Check your tyre pressure It’s really important that your tyres are checked before you hit the road this Bank Holiday. A packed car can put a lot of extra pressure on your tyres. Whilst checking the pressure, don’t forget… Read More ›
Our Top Tips for Motorcycle Security
Did you know it takes less than a minute for a motorcycle or scooter to be stolen, especially when they are left either unsecured or with inadequate security? Here are our 10 Top Tips on what your customers can… Read More ›
‘Revving’ towards Motorcycle Security with a visit to New Scotland Yard
Motorcycle security isn’t just important to the police, it’s also important to your customers. As motorcycle insurers, we feel we have a duty to not just offer peace of mind that the customer is covered in the event of… Read More ›
Handing over the ‘reins’ for Horseboxes
A new and improved Horsebox and Motorcycle Carrier scheme is now available. The Horsebox product is now full cycle EDI and screen driven – saving time and money. The scheme at a glance: Lost key cover of up to £500… Read More ›
Big Heart Minibus – we have a winner!
Children’s Hospice South West (CHSW) is the proud owner of a brand new bespoke minibus. As part of our Big Heart Charity Giveaway, CHSW was nominated by South West broker, Higos Insurance Services. The charity, which provides respite and specialist… Read More ›
Thanks for your feedback – results are in
The results are in! The 2017 satisfaction telephone survey results are our best yet. It’s great to see so many of our brokers taking the time to give us their feedback – what’s even better is we’re either maintaining or… Read More ›
Tips for securing a Motorhome
Motorhome theft is something no owner wants to go through as they lose a holiday, a memory and a means of transport. Officers have launched an operation after a substantial increase in the theft of Motorhomes; this has created a… Read More ›
Goodbye 0845, hello 0800
We’re finally terminating our old 0845 numbers – form 31 July you’ll only be able to reach us on an 0800 number. Back in May 2015 we replaced all our 0845 numbers with 0800 ones – so that it’s free… Read More ›
A score of 83.9 – thumbs up to that!
We’ve achieved the prestigious ServiceMark accreditation from the Institute of Customer Service. Following a rigorous process, which has involved a number of our brokers, we achieved an overall customer satisfaction score of 83.9 earning a score significantly higher than the… Read More ›
