In July we carried out our second quarterly telephone survey of 2019. We wanted to find out what our brokers who cover Personal Lines think of our service. We’re dedicated to becoming your ‘Best Loved’ insurer and delivering the best… Read More ›
Survey
Thanks for your feedback – results are in
During March we carried out our first quarterly telephone survey of 2019 with our brokers covering Personal Lines to find out what you think of our service. We’re dedicated to becoming your ‘Best Loved’ insurer and delivering the best service… Read More ›
Thanks for your feedback – results are in
During December we carried out our final quarterly telephone survey of 2018 with our brokers covering Personal Lines to find out what you think of our service. We’re dedicated to becoming your ‘Best Loved’ insurer and delivering the best service… Read More ›
Thanks for your feedback – results are in
From 24 September to 5 October we carried out a telephone survey of our brokers covering Personal and Commercial Lines to find out what you think of our service. We’re dedicated to delivering the best service we can for you… Read More ›
We value your thoughts – the results are in!
Your appreciation of LV= Broker has continued to shine through this summer. From 18 – 22 June we carried out a telephone survey across Personal Lines, Commercial Package and Commercial Motor to find out what you think of our service…. Read More ›
We value your thoughts – the results are in!
Your appreciation of LV= Broker has continued to ‘blossom’ this spring. From 3-11 April we carried out a telephone survey across Personal Lines, Commercial Package and Commercial Motor to find out what you think of our service. We’re dedicated to… Read More ›
Personal Operations save 274,008 minutes a year
The Personal Operations team worked out that each year they spent in excess of 5,285 hours discussing your referrals with underwriters. This didn’t fit with our mission to be ‘easy to do business with’ and all this time meant… Read More ›